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Tracy Venters

Leadership

Senior Account Manager

Tracy started his HVAC career in March 1991 as a service apprentice for a growing mid-sized mechanical contractor in the Atlanta area. 

He worked as a service technician for 12 years, which involved maintaining and repairing a wide variety of HVAC equipment, managing tool budgets, recruiting talent, quality control, in-house field training, and technical support for the entire field force. Tracy always exceeded customer expectations from start to finish. In 2004, management approached Tracy and offered him a new position as project coordinator in the service department, where he excelled for the next three years in supporting two separate senior project managers. This created a new opportunity for him as an account manager. 

During the next 16 years, Tracy mined and built a service book of business, consisting of single-unit server rooms to class A 52-story office towers, based mainly on building partnerships, honesty, and providing customers with a high level of service. Tracy has managed projects from $500.00 to $3.5 million while providing the same level of customer service. In 2019, Tracy accepted a new position at HVH Mechanical Partners as a senior account manager. His new role is to assist with growing the existing service team into the "next generation of mechanical contractors" that provide opportunities to employees and offers customer service like no other mechanical contractor in the country.

Additional Experience

  • JATT — five years
  • Factory service training — Carrier centrifugal, Trane centrifugal, all manufacturers' control panels
  • Multiple management classes
  • Customer service training

What Tracy Loves About HVH

“HVH was started by two individuals with a vision of becoming the best mechanical contractors in the country. I have the utmost respect for the dedication and integrity that the owners gave to this company. I love the fact that Craig and Kevin feel it is necessary to invest in the company and their employees to make us successful and create opportunities for employees. HVH has the same views and values as I do — and we will exceed our customers' expectations every single time. HVH is one of the last family-owned and -operated mechanical contractors in the city of Atlanta, which makes working directly for the owners that much more satisfying.”